Privacy Policy

Privacy Policy

We are committed to implementing all available measures to protect the information you provide as part of the .pr domain name registration service. We will never share the information you provide with third parties and will enforce all measures within our reach to prevent any unauthorized disclosure or access.

By requesting and actively using our services, you agree that you have read and accepted our Privacy Policy, as well as other policies available at web.pr.

Information We Collect

We collect information about your activity on our website tu.pr, including information about transactions carried out in the system, as well as information about payments made, physical address, names, email addresses, and phone numbers of the required contacts. We also collect information about the DNS of each registered domain name. Except for information required to be made public through WHOIS, we will not share, disclose, or transfer to third parties any information submitted by you.

WHOIS

Any client wishing to use the domain name registration service through tu.pr must provide personal information that will be publicly available in WHOIS lookup (afilias-srs.net). This information includes full name, phone number, email address, and mailing address.

As part of the validation process, you must provide reliable proof of residence in Puerto Rico. Examples include: a merchant registration certificate, certification or proof of current enrollment in an educational institution in Puerto Rico, a copy of a utility bill such as water, electricity, or telephone that includes your mailing address, or any other document required as part of the process, at our discretion.

This information will be used solely for the validation process and will be retained by us for as long as reasonably necessary. We will take all available measures to protect its integrity and all information submitted by you during the application process.

Use of Information

We use your information exclusively for the purpose of providing the contracted services, conducting system audits, identifying service trends and patterns, as well as developing internal marketing strategies and sending you notifications about the service or additional services available to you. We may also use your information to comply with requests from law enforcement or judicial authorities when required by order. We will never use your information for purposes other than those stated herein.